Who is a Virtual Assistant and What do they do?

Who is a Virtual Assistant and What do they do?

A Virtual Assistant is a professional who provides administration services to businesses and executives remotely.

Back in the day, before the Internet revolutionized the way we do business, everything was done in-house. If you started a business and it was growing immensely, you needed to hire an assistant.

A local.

Someone who could come in the office during a specific shift.


Things have changed.

You don’t need a brick and mortar business to make a living. In fact, a PC with an internet connection is a good start. From there you then decide the best service or product you can offer to the world.


You’re off to making money. Of course, it’s not that easy but you get the gist of it all, right?

However, being an online entrepreneur is just like owning a brick and mortar business in terms of operations.

You still need to run the operations of your business. From coming up with a product or service to launching, marketing, delivery to handling customers, it’s still entirely up to you.

Oops, it’s all not all roses.

Let’s face it, you can’t do everything in your business. When you’re starting it might be possible to be the only guy or lady running the show but as your business grows, it will become nearly impossible to do everything.

It is not only stressful to do everything in your business but it can be costly.

Let’s say that you own a podcast channel but hate transcribing the audios and videos.

What do you do? Spend hours feeling miserable typing on your computer?

No. Outsource transcription services and concentrate on marketing your podcast channel. Or maybe spend time getting to connect with your audience. Better yet, research on the competition and find out what you’re doing right or wrong.

That’s the essence of hiring a Virtual Assistant.

You get to do what you can and leave the rest to the VA.

Tasks of a Virtual Assistant

Depending on your business, a Virtual Assistant can do almost anything as long as they are qualified. I may specialize in Admin services but I know someone who only does backend website maintenance.

Here are simple steps that you can to find the best VA for your business:

  • Identify what needs to get done.
  • List down specific tasks that you want to outsource
  • Structure a job description
  • Determine payment
  • Find a VA

While structuring a job description for a virtual assistant it is crucial that you be as specific as possible in what you expect your VA to do. For example, there’s a difference between a clean transcript (with no false starts and fillers) and verbatim transcripts. Also, there’s a difference between structuring Twitter posts and Facebook posts, not to mention Pinterest. Each social media site has its own image size plus a different form of engagement and audience.

Do you need help with your business? Shoot me an email and let’s engage on how we can make things easier for you.


Wamboi Gicheha is a freelance Tech Writer. When she’s not reading or writing about Tech, she’s probably traveling or ravaging Pinterest for a DIY project. You can connect with her on Twitter.

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